I don't know anything about computers.


In our age of individualism, we see computers as ways through which we can express our individuality. But the truth is that the computers are really good at spotting the very opposite. The computers can see how similar we are, and they then have the ability to agglomerate us together into groups that have the same behaviours.

I have a suspicion that the politicians' revival of the old behaviourist ideas and techniques will be helped and reinforced by a powerful ally - the machines we have built. The computers.

So much of the language that surrounds us - from things like economics, management theory, and the algorithms built into computer systems - appears to be objective and neutral. But in fact, it is loaded with powerful, and very debatable, political assumptions about how society should work and what human beings are really like.

Americans fear losing control if they're forced to ride in autonomous vehicles. These same Americans fly in airplanes every day that largely are flown by computers, and impressively efficient ones at that.

AIM was so quaint, it organized users around 'buddy lists.' In a time before smartphones, AIM was powerful and intoxicating, a way for a generation that once had called people on the phone to communicate in quick bursts from their computers.

The truth is, there's an information blockade in America, and it must be broken. In order to find crucial facts, numbers and outside perspectives, a person must spend an hour searching and cross-searching on the computer.

The guy who knows about computers is the last person you want to have creating documentation for people who don't understand computers.

The future lies in designing and selling computers that people don't realize are computers at all.